Showing posts with label acer india customer care. Show all posts
Showing posts with label acer india customer care. Show all posts

Thursday, June 14, 2012

The need to talk about Educational Loans

I am extremely grateful to Aamir and the entire team of Satyamev Jayate for spreading awareness on various topics concerning us, the common Janata of India.

As a student from a middle-class family, my immediate concerns are very disconnected from the many issues that have been raised in Satyamev Jayate till now. After four years of engineering studies, now a huge task is glaring on my face- repaying the education loan that my parents took from a National bank for my education.

In a nation where car and home loans are cheaper than an educational loan, I would request the SMJ team to take up this issue. I can assure you that you would be spell-bound by the magnitude of support that you would get for this as this a problem that directly affects the youth of India irrespective of the gender, caste or color.

We should learn from a nation like Singapore which bases its development on the grounds of sound education. I am not very proud when I mention that I have received a full scholarship and S$ 2000 monthly stipend in a Singaporean National University for my PhD studies while I am yet to repay the huge interests that have piled up back here in my own country for an educational loan. Though I understand that India can't afford that much, but at least the Govt. should ensure an interest free moratorium period to encourage the students and their parents.

This is despite the fact that the Govt. of India has directed the National banks to waive the interests during the moratorium period. But every time I have gone to my bank to inquire on this, the send me back with a bland answer: " We don't know, we have not been directed anything yet!" (It should be noted that this announcement filled the newspapers as early as in 2009). Check this PIB link: Press Information Bureau .


 Lets hope for a better tomorrow, where we Indians work for our own India in an environment that is conducive for burden less education, so that we don't have to go abroad to get us a better future.

Wednesday, June 2, 2010

Acer 5738 : bundled softwares

I recently got my new laptop-acer 5738.Its a budget laptop with lucrative features for Rs.35,000.Its an excellent machine with all the right configuration and the right price too.I’ve dual booted with Windows Vista Home Premium and Linux Mint 7Its got


-Intel core2duo T6400 processor

-3 GB DDR3 RAM

-320 GB HDD

-a DVD writer (dual layer compatible)

-15.6” LED LCD screen

-Intel GMA 4500MHD
It also features a fingerprint sensor and a multi gesture enabled touchpad and a floating key board.I will write a detailed review later.But right now i intend to share the solutions for a few issues that I faced.
acer-laptop1)Finger Print Sensor : My notebook came with preloaded DOS.So when i installed Windows Vista on my own,i found that the resource DVD only had the drivers for the respective hardwares but no applications were included.The Finger print reader would work only if the required software – ‘Acer Bio-protection finger print solution’ – is installed.I searched the web for a long time but couldn’t find an answer.Finally i called up the Acer customer care in India ( toll free number : 1800 116677) and they sent me the link to download the applications from their repository.Here’s the link: ftp://ftp.support.acer-euro.com/notebook/travelmate_5720/vista/Applications/
The finger print reader works fine now.

2)Multi gesture touchpad: The resource DVD that comes bundled with the laptop has two drivers for touchpad,namely-synaptics and ALPS.Initially i installed both of them out of confusion and found that the multigesture thing doesn’t work…the scrollbar too failed to respond satisfactorily.But the right driver to be installed is ALPS and not the Synaptic one.The multi-gestures work fine now.
acer-aspire-5738gI was particularly impressed by the support that Acer offers.I got my mail from them containing the link to their repository within a few minutes of my request.

A few things that you should remember before calling the customer care:
1)Register your laptop with acer.You have to log on to www.acer.co.in and register your product with them by providing the serial number of your product.
2) Keep the serial number of your laptop handy.You will find it at the bottom of your laptop (its a 22 digit code that starts with L).They’ll ask for it.

But the sad part is that they don’t provide drivers and applications for linux.I really hope they would give a serios thought to it as more and more people are turning to open source.Also,it would have been better if Acer could give these softwares in the resource DVD itself.

Any queries are welcome:)